F.A.Q.
General Questions
What is On Duty Staffing?
On Duty Staffing is a specialized recruitment agency that connects U.S.-based companies with skilled remote professionals from Latin America. We focus on industries like construction, architecture, property management, and engineering, providing cost-effective and highly qualified talent solutions.
What makes On Duty Staffing different from other staffing agencies?
Unlike traditional staffing agencies, we specialize in remote staffing, offering bilingual professionals who work in your time zone. We also don’t charge recruitment fees, making our services both affordable and efficient.
Services
What types of roles do you staff?
We provide remote professionals for a variety of roles, including but not limited to:
- Civil Engineers
- Project Managers
- BIM Specialists
- Administrative Assistants
- Estimators
- Customer Service Representatives
- Renderists
- Logistics Managers
Can you provide staffing solutions for small businesses?
Absolutely! Our solutions are designed to be flexible and scalable, making them ideal for businesses of all sizes.
Remote Staffing
How does remote staffing work?
We connect you with bilingual, skilled professionals in Latin America who work remotely for your business. They operate in your time zone, ensuring seamless communication and collaboration.
How do you monitor the performance of remote staff?
We provide ongoing support through KPI tracking, performance reviews, and regular check-ins. This ensures that your remote team stays aligned with your business goals.
What tools do you recommend for managing remote staff?
We often recommend tools like Slack, Trello, Zoom, and Asana for communication, task management, and collaboration.
Are there cost savings with remote staffing?
Yes! Remote staffing eliminates overhead costs like office space and equipment, while also offering tax exemptions such as FICA. You get high-quality talent at a fraction of the cost of in-house hires.
Hiring Process
How long does the hiring process take?
The timeline depends on the role and specific requirements, but we typically deliver qualified candidates within 1-2 weeks.
What’s included in the hiring process?
Our process includes candidate sourcing, skills and background checks, interviews, and onboarding support. We ensure the candidates are fully prepared to contribute from day one.
Can I interview candidates before hiring them?
Absolutely. We encourage clients to interview shortlisted candidates to ensure a good fit for their team.
What if a candidate doesn’t work out?
If a candidate is not a good fit, we’ll replace them quickly at no additional cost to you.
Costs and Fees
Do you charge recruitment fees?
No, we do not charge recruitment fees. Our pricing is straightforward, with no hidden costs, making remote staffing a cost-effective solution for your business.
How do your rates compare to traditional staffing agencies?
Our rates are significantly lower than traditional agencies, thanks to our focus on remote staffing and our no-recruitment-fee policy.
Collaboration and Communication
How do remote staff communicate with my team?
Your remote staff will communicate with your team through your preferred tools, such as Slack, Zoom, or email. Real-time collaboration is made easy thanks to their time zone alignment.
Will cultural or language barriers be an issue?
No, all our professionals are bilingual in English and Spanish and have extensive experience working with U.S.-based companies. They are culturally aligned with your business needs.
Support and Management
Do you provide ongoing support after hiring?
Yes, we provide continuous support, including performance tracking, KPI monitoring, and regular feedback to ensure your remote staff meets your expectations.
Can you help set up KPIs for my remote staff?
Yes, we work with you to establish clear KPIs for your remote team, ensuring measurable and trackable performance.
Getting Started
How can I get started with On Duty Staffing?
It’s easy! Contact us via our website or schedule a consultation to discuss your staffing needs. We’ll guide you through the process and find the right talent for your team.
Is there a minimum contract period?
No, we offer flexible terms to suit your business needs.
Do you offer a free consultation?
Yes, we provide a free consultation to understand your requirements and recommend the best staffing solutions.